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Factors in forwarders selection of airline operators

Kenth Lumsden (Institutionen för teknikens ekonomi och organisation, Logistik och transport) ; Gunnar Stefansson (Institutionen för teknikens ekonomi och organisation, Logistik och transport)
The 11th WCTR– World Conference on Transport Research, UC Berkeley, 24-28 June 2007 (2007)
[Konferensbidrag, refereegranskat]

The airfreight market has changed in resent years and turned more dynamic resulting in shorter term contracts between airline operators and their customers than before. The forwarders play a central role in this development and in this study, the factors that the forwarders use to choose airline operators, are analyzed. The factors have been revealed from an empirical study where forwarders were interviewed on their preferences on the issue. The results show that although price is a major determinant in contracting, especially for the smaller forwarders, service and quality of services in addition to lead times play a chief role in determining the airline operator to work with on certain routes.

Nyckelord: Transportation, Distribution, Air freight, Airline operation, Forwarders

Denna post skapades 2008-01-22.
CPL Pubid: 67632


Institutioner (Chalmers)

Institutionen för teknikens ekonomi och organisation, Logistik och transport (2005-2016)


Industriell organisation, administration och ekonomi

Chalmers infrastruktur