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IMPLEMENTING PROCESS FLOW SOLUTIONS IN HEALTHCARE:A CASE STUDY AT A DERMATOLOGY CLINIC

Torbjörn Jacobsson (Institutionen för teknikens ekonomi och organisation, Operations Management) ; Pär Åhlström (Institutionen för teknikens ekonomi och organisation, Operations Management) ; Ing-Marie Bergbrant
14th International Annual Euroma Conference p. 10. (2007)
[Konferensbidrag, refereegranskat]

Today, many healthcare organizations are confronting queues of patients who need treatment. Implementing process flow improvements, derived from the operations management field is a promising way to meet these challenges. Although literature exists on how practices born out of manufacturing can be applied in healthcare, the study of the implementation of these practices is not that common. Based on an in-depth case study of the implementation of process flow solutions in a Swedish dermatology clinic, we identify several factors that played a significant role when implementing the process flow solutions. The contribution of this paper is foremost to increase awareness of factors that have impact on the implementation process.

Nyckelord: Process flow solutions, Healthcare, Implementation



Denna post skapades 2008-01-18. Senast ändrad 2008-12-09.
CPL Pubid: 67491

 

Institutioner (Chalmers)

Institutionen för teknikens ekonomi och organisation, Operations Management (2006-2016)

Ämnesområden

Industriell teknik och ekonomi

Chalmers infrastruktur