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Mobile Internet User Experience in the Western World: Cost-Benefit Estimation

Wolfgang Mähr (Extern ; Institutionen för data- och informationsteknik (Chalmers)) ; Yenny Otero ; Morten Fjeld (Institutionen för data- och informationsteknik, Datavetenskap, Interaction Design Collegium (Chalmers)) ; Lars Erik Bolstad
ACM MobileHCI 2007 Workshop on Mobile Internet User Experience p. 1-4. (2007)
[Konferensbidrag, refereegranskat]

The user experience of the mobile internet is most of the time inferior to the desktop internet. This is often explained by the mobile internet’s cumbersome user interface. This paper argues that the real reason is the business community’s incomplete of understanding of the mobile context, preventing the creation of killer applications. While mobile browser access to any web page is fundamental, we argue that it is even more important to offer mobile context specific web-based services. These services would create user benefit by initially aiming for the mobile context before catering the desktop context.

Nyckelord: User Experience, Mobile Internet, Perceived Cost, Perceived Benefit, Hypertext navigation and maps, User Interfaces, Hypertext/Hypermedia Theory, User issues



Denna post skapades 2007-07-26. Senast ändrad 2015-02-26.
CPL Pubid: 44503

 

Institutioner (Chalmers)

Institutionen för data- och informationsteknik (Chalmers)
Institutionen för data- och informationsteknik, Datavetenskap, Interaction Design Collegium (Chalmers) (2005-2007)

Ämnesområden

Information Technology

Chalmers infrastruktur