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Trust in project relationships - inside the black box

Anna Kadefors (Institutionen för service management)
International Journal of Project Management (0263-7863). Vol. 22 (2004), 3, p. 175-182.
[Artikel, refereegranskad vetenskaplig]

Using the general theory of trust in inter-organisational relations, this paper discusses factors that influence development of trust and co-operation in client–contractor relationships in construction projects. Formal contractual rules are found to bring about and legitimise behaviours and strategies at odds with common-sense perceptions as to how trustworthy and co-operative exchange partners should act. Contractual incentives and close monitoring of contractor performance may induce opportunism and start vicious circles, and it is argued that a higher level of trust would improve project performance. Partnering practices are found to have considerable potential in influencing the antecedents of trust and creative teamwork.

Nyckelord: Partnering; Trust; Client–contractor relationships; Procurement

Denna post skapades 2006-08-29. Senast ändrad 2014-09-17.
CPL Pubid: 311


Institutioner (Chalmers)

Institutionen för service management (1999-2004)


Industriell teknik och ekonomi

Chalmers infrastruktur