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What characterises a sustainable MaaS business model?

Steven Sarasini ; Jana L. Sochor (Institutionen för produkt- och produktionsutveckling, Design and Human Factors) ; Hans Arby
1st International Conference on Mobility as a Service (ICOMaaS), Tampere, Finland, November 28-29, 2017 (2017)
[Konferensbidrag, refereegranskat]

This paper examines the ways in which business models for MaaS can generate sustainable value, that is, value that extends beyond the traditional ‘profit norm’ embedded in business models, and belongs to the economic, environmental and social dimensions of sustainability. We draw on the growing literature on sustainable business models to explicate a set of principles and guidelines for generating sustainable value, and address one key function of a business model that is often overlooked in this field – value capture. We then identify different ways in which MaaS business models can generate sustainable value, linked to mobility services, data-based services, environmental technology and material recirculation. We identify potential mechanisms for value capture, and discuss the implications of our findings for practitioners and future research.

Nyckelord: Mobility services, business models, value capture, sustainable development

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Denna post skapades 2017-09-29. Senast ändrad 2017-09-29.
CPL Pubid: 252148


Institutioner (Chalmers)

Institutionen för produkt- och produktionsutveckling, Design and Human Factors (2008-2017)


Hållbar utveckling
Transportteknik och logistik
Teknik och social förändring

Chalmers infrastruktur