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Information sharing for sales and operations planning: Contextualized solutions and mechanisms

Riikka Kaipia (Institutionen för teknikens ekonomi och organisation) ; Jan Holmström (Institutionen för teknikens ekonomi och organisation, Supply and Operations Management ) ; Johanna Småros ; Risto Rajala
Journal of Operations Management (0272-6963). Vol. 52 (2017), p. 15-29.
[Artikel, refereegranskad vetenskaplig]

We develop actionable design propositions for collaborative sales and operations planning (S&OP) based on the observation of contexts in which benefits are generated — or are absent — from retail information sharing for a manufacturer. An information sharing pilot project in a real-life setting of two product manufacturers and one retailer was designed. The project resulted in one manufacturer, serving a retailer from its local factory, developing a process for collaborative S&OP, while the other manufacturer serving a retailer from more distant regional factories abandoned the process. The evaluation of the outcomes experienced by the two manufacturers allows us to examine contexts in fine-grained detail and explain why introducing information sharing in the S&OP processes produce — or fail to produce — benefits. The paper contributes to the supply chain information sharing literature by presenting a field tested and evolved S&OP design for non-standard demand situations, and by a contextual analysis of the mechanisms that produce the benefits of retailer collaboration and information sharing in the S&OP process.

Nyckelord: supply chain collaboration, sales and operations planning, product introductions, point-of-sales data, packaged consumer goods, design science



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Denna post skapades 2017-04-28. Senast ändrad 2017-09-06.
CPL Pubid: 248991

 

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