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Evidence-based Timelines for User eXperience Software Process Improvement Retrospectives

Pariya Kashfi (Institutionen för data- och informationsteknik, Software Engineering (Chalmers)) ; Robert Feldt (Institutionen för data- och informationsteknik, Software Engineering (Chalmers)) ; A. Nilsson ; R. B. Svensson
2016 42nd Euromicro Conference on Software Engineering and Advanced Applications (Seaa) p. 59-62. (2016)
[Konferensbidrag, refereegranskat]

We performed a retrospective meeting at a case company to reflect on its decade of Software Process Improvement (SPI) activities for enhancing UX integration. We supported the meeting by a pre-generated timeline of the main activities. This approach is a refinement of a similar approach that is used in Agile projects to improve effectiveness and decrease memory bias of retrospective meetings. The method is evaluated through gathering practitioners' view using a questionnaire. We conclude that UX research and practice can benefit from the SPI body of knowledge. We also argue that a cross-section evidence-based timeline retrospective meeting is useful for enhancing UX work in companies, especially for identifying and reflecting on `organizational issues'. This approach also provides a cross-section longitudinal overview of the SPI activities that cannot easily be gained in other common SPI learning approaches.

Nyckelord: user experience, software process improvement, organizational change, organizational issues, timeline, retrospective, lessons learned, postmortem

Denna post skapades 2017-01-16. Senast ändrad 2017-09-14.
CPL Pubid: 247095


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Institutioner (Chalmers)

Institutionen för data- och informationsteknik, Software Engineering (Chalmers)



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