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Implementing human centred design in the context of a graphical user interface redesign for ship manoeuvring

Nicole A. Costa (Institutionen för sjöfart och marin teknik, Maritime Human Factors och Nautik) ; Eric Holder ; Scott MacKinnon (Institutionen för sjöfart och marin teknik, Maritime Human Factors och Nautik)
International journal of human-computer studies (1071-5819). Vol. 100 (2017), p. 55-65.
[Artikel, refereegranskad vetenskaplig]

Human Centred Design (HCD) has been well-established in industrial and interaction design since the 1990's. HCD has a significant role to play as maritime industries struggle to retain the best crews and decrease risk in terms of human and environmental safety. This case study describes a test of an HCD approach, conducted within the European Commission project Crew-centred Design and Operations of Ships and Ship Systems (CyClaDes) under its Seventh Framework Programme. The HCD case study was undertaken by a design team at a partner firm for the redesign of a bridge wing conning display (a ship manoeuvring system) in their full mission ship bridge simulator. This paper summarizes the findings from the case study and discusses them from the perspective of the challenges, benefits, and most effective ways to introduce and use HCD in firms in the maritime sector unfamiliar with the concept. The authors of this paper performed observations, interviews and focus groups at regular intervals, augmented with reports and a resource survey completed by the design team. The conclusions highlight the impact of industrial context and constraints on the application of the HCD approach, as well as the impact of who applies HCD, of how it is depicted in literature and perceived by HCDnovice teams.

Nyckelord: User centred design; Usability; Human factors/ergonomics; Ethnography; Activity theory; Graphical user interface



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Denna post skapades 2017-01-09. Senast ändrad 2017-04-19.
CPL Pubid: 246718

 

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Institutioner (Chalmers)

Institutionen för sjöfart och marin teknik, Maritime Human Factors och Nautik (2014-2017)

Ämnesområden

Transport
Människa-datorinteraktion (interaktionsdesign)
Interaktionsteknik
Mänsklig interaktion med IKT
Arbetslivsstudier
Design

Chalmers infrastruktur