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Defining the variables for a dynamic model of quality management in the construction industry; Results from Stakeholder Group Model-Building sessions

Anna Hulda Olafsdottir ; Helgi Thor Ingason ; Gunnar Stefansson (Institutionen för teknikens ekonomi och organisation, Logistik och transport)
International Journal of Productivity and Quality Management (1746-6474). Vol. 19 (2016), 2, p. 187-208.
[Artikel, refereegranskad vetenskaplig]

The objective of the research is to develop a framework that can be used to gain understanding on the system and might be used to build a System Dynamic model. The results are based on the outcome from stakeholder group model-building sessions, involving stakeholders representing different groups. The sessions were held in connection with a PhD project aimed at developing a System Dynamic model to evaluate the benefits from a quality management system in the construction industry. The main findings are the definition framework of the variables that could be used as a foundation for a System Dynamic model and a suggestion of how the concept of an active quality management system in the construction industry can be defined in a causal loop form. These findings are great value for the construction engineering and management community and an important step towards a formulation of a System Dynamic model.

Nyckelord: Quality Management System; Construction Industry; Group Model Building; Stakeholders; Quality; Project Management; Qualitative Research.

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Denna post skapades 2016-05-11. Senast ändrad 2016-10-23.
CPL Pubid: 236280


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Institutioner (Chalmers)

Institutionen för teknikens ekonomi och organisation, Logistik och transport (2005-2016)


Transportteknik och logistik

Chalmers infrastruktur