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Collecting Product Usage Data Using a Transparent Logging Component

Thorvaldur Gautsson (Institutionen för data- och informationsteknik (Chalmers)) ; Jacob Larsson (Institutionen för data- och informationsteknik (Chalmers)) ; Miroslaw Staron
International Conference on Advances and Trends in Software Engineering (2015)
[Konferensbidrag, refereegranskat]

Continuous software engineering and experiments on released products have become very popular in modern software development. In this paper, we present a software component used to transparently log usage data from products in order to facilitate the use of customer-usage data by software developers. Such a component can aid with software maintenance and lifecycle management, but also provide help in software production and validation. We present a technical solution, the evaluation of its influence on the performance of a sample product, and an initial study on the acceptance of such a technology by regular users. Our results show that the mechanisms available in modern programming languages make it possible to integrate such a component without manual interventions in product code and that users are generally positive towards using this technology for logging the usage of work-related applications. We conclude that this type of technology can provide new possibilities for developers to adjust product planning based on the customer usage data.

Denna post skapades 2016-01-12. Senast ändrad 2016-01-12.
CPL Pubid: 230413


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Institutioner (Chalmers)

Institutionen för data- och informationsteknik (Chalmers)
Institutionen för data- och informationsteknik (GU) (GU)



Chalmers infrastruktur