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Exploring User Experience in the Wild: Facets of the Modern Car

Dimitrios Gkouskos (Institutionen för tillämpad informationsteknologi, Interaktionsdesign (Chalmers)) ; Ingrid Pettersson (Institutionen för produkt- och produktionsutveckling, Design and Human Factors) ; Marianne (red) Karlsson (Institutionen för produkt- och produktionsutveckling) ; Fang Chen (Institutionen för tillämpad informationsteknologi, Interaktionsdesign (Chalmers))
Design, User Experience, and Usability: Interactive Experience Design; 4th International Conference, DUXU 2015, Held as Part of HCI International 2015, Los Angeles, CA, USA, August 2-7, 2015, Proceedings, Part III; (Lecture Notes in Computer Science) Vol. 9188 (2015), p. 450-461.
[Konferensbidrag, refereegranskat]

Experiential approaches to technology create opportunities for facilitating a wider range of in-car user experiences, however holistic knowledge regarding experiences that car users find enjoyable is lacking. We present the experience themes of the car as a caretaker, the car as a space for relatedness, the car as a space for stimulation, and the car as a space for transition, collected through a holistic study of 16 drivers, using contextual interviews, reflexive photography and the UX curve method. The use of the themes is exemplified through a design example. The experience themes can help designers empathize with users and create design solutions that can support positive in-car experiences, while the methodology used, serves as an example of how user’s experiences with technology can be studied.

Nyckelord: User Experience, Automotive, Qualitative, Holistic, HMI

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Denna post skapades 2015-09-08. Senast ändrad 2016-10-28.
CPL Pubid: 222030


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