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The role of physicians in the implementation of process flow solutions in healthcare

Torbjörn Jacobsson (Institutionen för teknikens ekonomi och organisation, Operations Management) ; Pär Åhlström (Institutionen för teknikens ekonomi och organisation, Operations Management)
Proceedings of the 18th International Annual EurOMA Conference – Exploring Interfaces”, 3-6 July 2011, Cambridge, UK (2011)
[Konferensbidrag, refereegranskat]

This paper identifies physician-related factors that influence the implementation of process flow solutions in healthcare. Based on qualitative research at four A&E departments, we identify three factors that negatively influenced the implementation. First, standardized process flow solutions are perceived to limit physician's traditionally high level of autonomy. Second, there were also perceived difficulties when combining the medical responsibility and process flow solutions. Finally, physicians were more interested in developing their medical skills, rather than skills in improving the process of care production.

Nyckelord: Implementation, Process flow solutions, Physicians



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Denna post skapades 2015-08-17.
CPL Pubid: 220706

 

Institutioner (Chalmers)

Institutionen för teknikens ekonomi och organisation, Operations Management (2006-2016)

Ämnesområden

Produktion
Produktionsteknik, arbetsvetenskap och ergonomi

Chalmers infrastruktur