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Design for Six Sigma in Healthcare; the Medication Process

Ida Gremyr (Institutionen för teknikens ekonomi och organisation, Industriell kvalitetsutveckling) ; Susanne Gustavsson (Institutionen för teknikens ekonomi och organisation, Industriell kvalitetsutveckling) ; Anette Gideberg
17th International Annual EurOMA Conference, June, Porto (2010)
[Konferensbidrag, refereegranskat]

This paper used an action research approach to study the application of DFSS in healthcare and explore its suitability in certain patient processes. The study concluded that DFSS is a suitable method for patient processes and that DMADV provides positive support for improvement work. However, one challenge in applying DFSS in a healthcare setting is to assess needs that are not explicit to the patient, which means that it is crucial to seek knowledge about implicit needs.

Nyckelord: Healthcare processes, Medication process, Design for Six Sigma



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Denna post skapades 2015-05-06.
CPL Pubid: 216581

 

Institutioner (Chalmers)

Institutionen för teknikens ekonomi och organisation, Industriell kvalitetsutveckling (2005-2016)

Ämnesområden

Annan medicinsk grundvetenskap
Livsvetenskaper
Industriell organisation, administration och ekonomi

Chalmers infrastruktur