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Automated user interaction analysis for workflow-based web portals

Emil Backlund (Institutionen för data- och informationsteknik (Chalmers)) ; Mikael Bolle (Institutionen för data- och informationsteknik (Chalmers)) ; Matthias Tichy ; Helena Olsson Holmström ; Jan Bosch (Institutionen för data- och informationsteknik, Software Engineering (Chalmers) ; Software Center)
Lecture Notes in Business Information Processing: (5th International Conference on Software Business, ICSOB 2014; Paphos; Cyprus; 16-18 June 2014) (1865-1348). Vol. 182 (2014), p. 148-162.
[Konferensbidrag, refereegranskat]

Success in the software market requires constant improvement of the software. These improvements however have to directly align with the needs of the users of the software. A recent trend in software engineering is to collect post-deployment data about how users use a software system. We report in this paper about a case study with an industrial partner in which (1) we identified which data has to be collected for a web-based portal system, (2) implemented the data collection, and (3) performed an experiment comparing the collected data with answers of the test subjects in a survey.

Nyckelord: Build-Measure-Learn, Data-driven software engineering, Post-deployment data collection, User interaction



Denna post skapades 2015-02-18. Senast ändrad 2016-09-14.
CPL Pubid: 212819

 

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Institutioner (Chalmers)

Institutionen för data- och informationsteknik (Chalmers)
Institutionen för data- och informationsteknik (GU) (GU)
Institutionen för data- och informationsteknik, Software Engineering (Chalmers)
Software Center

Ämnesområden

Data- och informationsvetenskap

Chalmers infrastruktur