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Refining the needs: An exploratory study through usability testing

Magnus Åkerman (Institutionen för produkt- och produktionsutveckling, Produktionssystem) ; Malin Karlsson (Institutionen för produkt- och produktionsutveckling, Produktionssystem) ; Lars-Ola Bligård (Institutionen för produkt- och produktionsutveckling, Design and Human Factors)
The 6th International Swedish Production Symposium (2014)
[Konferensbidrag, refereegranskat]

Factory competitiveness can be enhanced through the use of cognitive support tools at all levels, especially for shop floor operators. To get the most value from implementing a tool it has to fit the needs of tasks, environment and users. The aim of the study presented here was to examine how a usability test of a high fidelity prototype can add value to the need analysis phase. Results show that when using the prototype as a mediating object it can provide new insights to further refine the need analysis, especially when using an environment of high ecological validity.

Nyckelord: Usability test, ICT, mediating object, production, prototype.

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Denna post skapades 2014-09-21. Senast ändrad 2016-03-22.
CPL Pubid: 203090