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Åsa Fast-Berglund (Institutionen för produkt- och produktionsutveckling, Produktionssystem) ; Magnus Åkerman (Institutionen för produkt- och produktionsutveckling, Produktionssystem) ; Sandra Mattsson (Institutionen för produkt- och produktionsutveckling, Produktionssystem) ; Pierre E. C. Johansson ; Anna Malm ; Anna Perenstål Brenden
The sixth Swedish Production Symposium (2014)
[Konferensbidrag, refereegranskat]

This paper present result from three global companies regarding strategies for creating global instructions, the studies are from a current state perspective. The result is based from a survey with 65 respondents. The designers are responsible for instructions and are from two different areas; assembly and service market. Furthermore a workshop has been arranged were two of three companies participated. Three main issues towards formulating a strategy will be discussed; (1) Information carrier; the results reveal that the most common information carrier for instructions are, Paper, Personal meetings and Desktops. (2) Who is responsible for quality assurance, most answers were production engineers. (3) Are there any standards concerning instruction at your company today? The respondents answered yes or under development in over 80 % of the cases on the question; if it exist any standards today.

Nyckelord: Global, Instructions, Strategies, Assembly, Service and after market

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Denna post skapades 2014-09-18. Senast ändrad 2015-07-28.
CPL Pubid: 202979