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Restoring drinking water acceptance following a waterborne disease outbreak: the role of trust, risk perception, and communication

Boyka Bratanova ; Greg Morrison (Institutionen för bygg- och miljöteknik, Vatten Miljö Teknik) ; Chris Fife-Schaw ; Jonathan Chenoweth ; Mikael Mangold (Institutionen för bygg- och miljöteknik, Vatten Miljö Teknik)
Journal of Applied Social Psychology (0021-9029). Vol. 43 (2013), 9, p. 1761-1770.
[Artikel, refereegranskad vetenskaplig]

Although research shows that acceptance, trust, and risk perception are often related, little is known about the underlying patterns of causality among the three constructs. In the context of a waterborne disease outbreak, we explored via zero-order/partial correlation analysis whether acceptance predicts both trust and risk perception (associationist model), or whether trust influences risk perception and acceptance (causal chain model). The results supported the causal chain model suggesting a causal role for trust. A subsequent path analysis confirmed that the effect of trust on acceptance is fully mediated by risk perception. It also revealed that trust is positively predicted by prior institutional trust and communication with the public. Implications of the findings for response strategies to contamination events are discussed.

Nyckelord: SOCIAL TRUST, PERCEIVED RISK, DECISION-MAKING, ATTITUDES, TECHNOLOGIES, INFORMATION, ASYMMETRY, FEELINGS, MODEL, FOOD



Denna post skapades 2013-11-11. Senast ändrad 2016-05-30.
CPL Pubid: 186386

 

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Institutioner (Chalmers)

Institutionen för bygg- och miljöteknik, Vatten Miljö Teknik

Ämnesområden

Psykologi

Chalmers infrastruktur