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Alive and kicking–but will Quality Management be around tomorrow? A Swedish academia perspective

Bjarne Bergqvist ; Rickard Garvare ; Henrik Eriksson (Institutionen för teknikens ekonomi och organisation, Industriell kvalitetsutveckling) ; Jacob Hallencreutz ; Jostein Langstrand ; Erik Vanhatalo ; Thomas Zobel
Quality Innovation Prosperity Journal (1335-1745). Vol. 16 (2012), 2, p. 1-18.
[Artikel, refereegranskad vetenskaplig]

The purpose of this article is to describe how Quality Management (QM) is perceived today by scholars at three Swedish universities, and into what QM is expected to develop into in twenty years. Data were collected through structured workshops using affinity diagrams with scholars teaching and performing research in the QM field. The results show that QM currently is perceived as consisting of a set of core of principles, methods and tools. The future outlook includes three possible development directions for QM are seen: [1] searching for a “discipline X” where QM can contribute while keeping its toolbox, [2] focus on a core based on the traditional quality technology toolbox with methods and tools, and [3] a risk that QM, as it is today, may seize to exist and be diffused into other disciplines.

Nyckelord: Quality Management; Business Excellence; Change Management; Total Quality; Management; Future

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Denna post skapades 2013-01-08. Senast ändrad 2014-09-02.
CPL Pubid: 169739


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Institutioner (Chalmers)

Institutionen för teknikens ekonomi och organisation, Industriell kvalitetsutveckling (2005-2016)



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