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Quality Management from a Company Development Perspective - The complexity of a change process

Stefan Book (Institutionen för industriell kvalitetsutveckling) ; Sverker Alänge (Institutionen för industriell kvalitetsutveckling) ; Barry Solly
Proceedings of the 7th International QMOD Conference ‘Management Challenge of the New Millenium’ in Monterrey, Mexico, August 4-6, 2004 p. 57-70. (2004)
[Konferensbidrag, övrigt]

This paper examines the development of quality management in a company setting and in the perspective of on-going company development processes. Presenting a longitudinal perspective, a discussion of different dilemmas and matters of importance in understanding the QM development in a company and its implications, leads to a conclusion; in order to better understand and develop QM in a company a processual perspective applying a more profound process view than often prevailing is needed.

Nyckelord: organizing, quality management, processes,

Denna post skapades 2006-08-29. Senast ändrad 2014-05-10.
CPL Pubid: 16417


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Institutioner (Chalmers)

Institutionen för industriell kvalitetsutveckling (1999-2004)


Ekonomi och näringsliv

Chalmers infrastruktur