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Management Process Quality and Safety at Organizational Level-A case study at an international airport

Mohammad Shahriari (Institutionen för produkt- och produktionsutveckling, Produktionssystem) ; Lennie Edman ; Kashif Hamdani ; Pedro Arezes
IEEM Proceedings, Singapore 6-9 December 2011 IEEE Catalog Nr.: CFP11IEI-USB, p. 959-963. (2011)
[Konferensbidrag, refereegranskat]

Abstract - The aim of this study was to explore the relationship between quality of processes and safety at an organizational level, and also to facilitate the implementation of robust system thinking. A model presenting a process based system approach to safety that integrates safety climate is proposed and also a quality evaluation process in line with the value adding process. This evaluation process should be continually improved in the same way as the value adding process in which the employees are adding value together with its support functions. Should attempts to put in driving out fear from organization and ensure more openness and fairness towards its employees. It should also focus on the development of robust system thinking. To achieve this goal, application of a newly developed method is highlighted, by exploring a case study at Landvetter airport control tower. Copyright © 2011 IEEM

Nyckelord: Keywords - Safety, climate, robust thinking

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Denna post skapades 2011-12-18. Senast ändrad 2012-04-19.
CPL Pubid: 150396


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Institutionen för produkt- och produktionsutveckling, Produktionssystem (2005-2017)


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Industriell teknik och ekonomi
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Chalmers infrastruktur