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Visual reporting in time-critical work: Exploring video use in emergency response

Jonas Landgren (Institutionen för tillämpad informationsteknologi, Avdelningen för informatik (Chalmers)) ; Fredrik Bergstrand
13th International Conference on Human-Computer Interaction with Mobile Devices and Services, Mobile HCI 2011; Stockholm; 30 August 2011 through 2 September 2011 p. 415-424 . (2011)
[Konferensbidrag, refereegranskat]

This paper reports on an explorative project aimed to study the use of live video technology in emergency response work. The initial stage of the project aimed at enabling an emergency response organization with live video capabilities. The study covered the steps of design, development and deployment of an application for live video broadcasting. Over a 10 months period, professional responders has used the application in over 200 incidents. The study shows how short video sequences are produced as an embedded activity in order to capture small fragments of work rather than creating a complete coverage of an incident. Further, this study also shows how broadcasted video is incorporated into the work at the command center as visual reports, which open up for collective negotiations of the broader meaning of a situation.

Nyckelord: design, emergency response, mobile phones, video broadcasting, visual reporting

Denna post skapades 2011-11-23. Senast ändrad 2016-10-31.
CPL Pubid: 148917


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Institutioner (Chalmers)

Institutionen för tillämpad informationsteknologi, Avdelningen för informatik (Chalmers) (2011-2017)
Institutionen för tillämpad informationsteknologi (GU) (GU)


Information Technology

Chalmers infrastruktur