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A lean perspective on servitization of manufacturing

Mats Winroth (Institutionen för teknikens ekonomi och organisation, Operations Management) ; Glenn Johansson
Proceedings of the 22nd Annual POM Conference, Reno, Nevada, USA, Apr. 29 – May 2 (2011)
[Konferensbidrag, refereegranskat]

Servitization of manufacturing is a fairly recent approach addressed in literature. The term is recognized as the process of creating value by integrating products with services. Servitization is supposed to contribute to a sustainable society through its potential to support dematerialization, i.e. reduction of materials used in production and consumption. Key aspects of lean are resource efficiency and customer-orientation. Though lean production has gained a high degree of attention, few studies have addressed the potential relationships between lean and servitization. Servitization is however not only relevant from a sustainability perspective, but can be regarded as “the next step” to create user value. This paper aims at providing a better understanding of the relationships between lean and servitization through an analysis of literature where the lean and servitization approaches are compared and contrasted. The underlying assumption is that a lean approach might support a manufacturing organization’s transition towards a servitization organization.

Nyckelord: Servitization, Product-service systems, Lean, Sustainability



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Denna post skapades 2011-04-04. Senast ändrad 2015-02-11.
CPL Pubid: 138589

 

Institutioner (Chalmers)

Institutionen för teknikens ekonomi och organisation, Operations Management (2006-2016)

Ämnesområden

Produktion
Hållbar utveckling
Produktionsteknik

Chalmers infrastruktur