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Investigating the haptic aspects of verbalised product experiences

Jessica Dagman (Institutionen för produkt- och produktionsutveckling, Design and Human Factors) ; MariAnne Karlsson (Institutionen för produkt- och produktionsutveckling, Design and Human Factors) ; Li Wikström (Institutionen för produkt- och produktionsutveckling, Design and Human Factors)
International Journal of Design (1991-3761). Vol. 4 (2010), 3, p. 15-27.
[Artikel, refereegranskad vetenskaplig]

The human senses play an important role in people's understanding and experience of products. The overall aim of this explorative study was to further investigate users' haptic product experiences in respect of how they are verbalised and how they relate to visual product experiences. The pilot studies revealed an important result, showing the participants' difficulty in verbalising product experiences. A mediating tool was therefore introduced to trigger the information. The main results of the study are that haptic product experiences appeared to contribute to all experience dimensions, but especially those concerning the dimensions "interface qualities" and "objective/ measurable". The results indicate that the information received from one sense created expectations for experiences through other senses and the information perceived through the second sense was used to confirm or modify anticipated experiences. The less prior knowledge participants had of the particular product, the more important the additional information delivered through the second sense appeared to be. Finally, haptic product experiences appeared to be related to a few haptic product properties, but more systematic studies need to be carried out to confirm these results and to identify the effect of the product properties on the intensity of different haptic product experiences.

Nyckelord: haptics, haptic product experiences, visual product experiences, product properties, product design



Denna post skapades 2010-11-29. Senast ändrad 2017-08-18.
CPL Pubid: 129756

 

Institutioner (Chalmers)

Institutionen för produkt- och produktionsutveckling, Design and Human Factors (2008-2017)

Ämnesområden

Övrig annan teknik
Tillämpad psykologi

Chalmers infrastruktur