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Speech interaction system – how to increase its usability

Fang Chen (Institutionen för data- och informationsteknik, Datavetenskap, Interaction Design Collegium (Chalmers))
The 8th International Conference on Spoken Language Processing, Interspeech 2004, ICSL. Jeju Island, Korea (2004)
[Konferensbidrag, refereegranskat]

This paper discussed different issues related to the usability of speech interaction system. It includes the usability concept, different design approaches, design process and evaluation questions for speech interaction system. Usability is a very fuzzy concept, especially when it related to the speech interaction system: it is hard to measure and it is very much context dependent. The traditional user-centered design approach may not be suitable for the speech interaction system design since the users might not have enough knowledge to see what the technology can do. Usage-centered design may be the better method but there is not comprehensive theory and methodology for the design process and evaluation.

Nyckelord: speech interaction, usability

Denna post skapades 2006-08-25. Senast ändrad 2007-04-16.
CPL Pubid: 12646


Institutioner (Chalmers)

Institutionen för data- och informationsteknik, Datavetenskap, Interaction Design Collegium (Chalmers) (2005-2007)



Chalmers infrastruktur